"Designing a banking platform people love" by George Labs

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How We Designed It:
A banking platform that people love


We all love good UX design. Only when it comes to online banking we are often satisfied with very
little. Does it have to be that way? Meet Stefanie and Johannes who will introduce you to someone
who does it differently: George.


In this workshop, you will learn how their team is shaping the banking experience of tomorrow based on concrete user research, data, business strategy, and ongoing UX work at George. An in-depth look behind the scenes at how they take good design and make it great.


Product Design Process Lessons and insights on building exciting interfaces for a highly sensitive topic like private financial data that delights both customers and stakeholders.
Teamwork & CultureA look into the creative culture that empowers our design team – including ideas & tools that you can use and apply yourself to drive successful conversations & outcomes.
Case StudiesHow some of our favourite features came to life and what we learned along the way – including data analysis and research.


Stefanie is the Artdirector of George Labs, a strategic innovation unit from Erste Group, one of thelargest central European financial institutions. In January 2020 she was appointed as Head of UX/UI of the Erste Group Platform Division.
Johannes is part of the team since 2016 and is a driving force behind how George looks & works
today. He knows how to adapt as a designer at different stages of a product’s lifetime – from early prototypes to major platform releases.




Thursday, October 7th: 6:00pm – 7:00pm


Participation for Festival ticketholders only – As soon as you have purchased your ticket we will keep you up to date with everything regarding your workshop!