To move forward, always starts with good questions. But for a change, we try to not leave you here with any questions. However, this section is in a flux and constantly being updated. So just get in touch if you don’t find your question here.

As ticketholders (On-site or Livestream Tickets) you can re-watch all the talks via video on demand until the end of October in our Videoplayer.
 
When you booked your ticket, you received a confirmation e-mail from Xing Events with your ticket number (XXXX-YYYY-ZZZZ). This is also your personal password to enter the Videoplayer.
 
If you don’t have a ticket yet, you have the chance to get an On Demand Ticket via our ticket shop to watch all talks online from wherever you are.

Please bring your ticket and your ID + digital or printed proof of FULL COVID-19 VACCINATION or RECOVERY.

According to new regulations (“2G”) by the city of Vienna in effect from October 1st, attending bigger events is only possible with proof of full vaccination (2 doses administered or J&J shot at least 22 days ago at day of event) or recovery (medical document or “Absonderungsbescheid”, not older than 180 days at day of event OR proof of antibodies, not older than 90 days).

According to new regulations (“2G”) by the city of Vienna in effect from October 1st, at bigger events that can be attended only by fully vaccinated or recovered people wearing masks inside the venue is NOT mandatory.

However, you are of course welcome to wear a mask whenever & wherever you feel like wearing one. We kindly ask you to wear a mask at the check-in until we checked your proof of vaccination or recovery.

Yes, according to new regulations (“2G”) by the city of Vienna in effect from October 1st, at bigger events that can be attended only by fully vaccinated or recovered people fixed seating is not mandatory, so you can change your seat & sit where you want to..

Surfaces of doors, door handles, handrails or other objects that are touched frequently are cleaned and disinfected several times per day. Hand disinfection is available at all times. There will be sufficient information on site to give you advice on proper hygiene and preventive measures at the festival.

If you want to book an on-site ticket as an international guest, please contact us in advance. We will recommend individually on how to proceed.

You can livestream and re-watch all the talks via video on demand until the end of October.

When you booked your ticket, you received a confirmation e-mail from Xing Events with your ticket number (XXXX-YYYY-ZZZZ). This is also your personal password to enter the video player. Please check your spam folder if you don’t see it in your inbox!

Some of our workshops & side-events have a limited capacity of participants. You need to sign up in advance to snatch one of the spots. Last minute places will be available 15 minutes before the start of the workshop at the location. You can find all the information on how to sign up at the detailed description of each workshop in the program section. Please register via our ticket shop.

If you don’t feel well before the festival, we kindly ask you to stay at home and rest. You can return your ticket in the event of a no-show due to illness or keep it for next year. Please contact us if you cannot come, together we will find the best solution.

If you start to feel sick during the festival, please inform our staff immediately and follow their instructions.

Your ticket and your booked seat is of course valid for the new date in October, you don’t have to do anything. We already contacted you via E-Mail, please also check your spam folder. If you have any further questions, please contact us via hello@forwardcreatives.com at any time!